Cross-Connect Services

Efficient, cost-effective cross-connect services to ensure connectivity, extend network reach and reducing latency.

Our Cross-Connect services provide efficient, cost-effective solutions for connecting different parts of your infrastructure. Whether you’re linking MMRs or colocation suites, we offer fully managed cross-connection services designed to keep your operations running smoothly.

Connecting you to Tomorrow:

Leverage direct, private connections to cloud providers, carriers, internet exchanges, and business partners with scalable, fully managed cross-connect services in downtown Toronto.

Flexible Connections:

Easily create cross-connections between MMR panels, or between MMRs and colocation suites for seamless data transfer.

Fully Managed:

Our team handles all aspects of Cross-Connection; supplying materials, installation (from cabling to patching to remote hands and eyes support).

Transparent Pricing:

Simple two-tier pricing scheme for all Cross-Connects across our downtown Toronto campus.

Reliable Setup:

Count on consistent and secure data transfer, backed by robust infrastructure and 24/7 SLA support at no extra cost.

Rapid Provisioning:

Fast turnaround times for cross-connect installations—minimizing delays and enabling quicker access to critical services.

Low-Latency Connectivity:

Direct physical connections minimize network hops, helping improve application performance and deliver faster,more consistent data transfers.

Cross-connect solutions for low-latency connectivity

Cross-connects provide direct, private, physical connections between colocation infrastructure and the leading 200+ connectivity players including ISPs, ASPs, cloud and more.

For private, direct connectivity, Telehouse Canada offers three cross-connect configurations:

Colocation Cross-Connect

Direct physical connections from a colocation suite to any of the seven interconnected Meet-Me Rooms on campus or to another customer environment.

MMR Cross-Connect

Connections between Meet-Me Rooms, carriers, ISPs, and service providers to exchange traffic and establish peering relationships.

Campus Cross-Connect

Cross-building connections across the Telehouse Canada campus, supporting organizations with infrastructure in multiple locations.

All cross-connects are fully managed, with installation, patching, and ongoing support provided by Telehouse Canada engineers. Services are supported 24/7/365 with a 99.999% uptime SLA.

Why Choose Telehouse Cross-Connect Services?

As organizations expand across cloud, colocation, and hybrid IT environments, maintaining reliable and cost-effective connectivity can become increasingly complex. Telehouse Canada’s fully managed Cross-Connect Services provide secure, private, and low-latency connections to carriers, cloud providers, internet exchanges, business partners, and critical infrastructure.

As the exclusive owner and operator of all seven Meet-Me Rooms (MMRs) across our downtown Toronto campus, Telehouse streamlines the delivery of cross connect services while helping organizations reduce costs. With direct access to a carrier-neutral ecosystem, transparent pricing, and efficient provisioning, customers can build scalable, high-performance connectivity without unnecessary complexity.

Learn More About Telehouse →
200+ Over 200 connectivity partners at Telehouse Canada’s data centre campus.
99.999% Telehouse Canada offers 99.999% uptime SLA, ensuring continuous operation.
7 MMRs Access to a diverse ecosystem through on-campus interconnected Meet-Me Rooms.

Frequently Asked Questions

What is a cross-connect?

A cross -connect is a dedicated physical connection between two parties within a data centre, such as carriers, cloud providers, internet exchanges, business partners, or customer environments. Cross-connect services provide secure, private connectivity without sending traffic over the public internet, helping improve performance, reliability, and security.

What are the benefits of a cross-connect?

Cross-connects offer several advantages, including lower latency, enhanced security, improved network performance, predictable connectivity, and direct access to service providers. They also reduce reliance on the public internet, helping support mission-critical applications and business operations.

How is a cross-connect different from an internet connection?

Unlike a traditional internet connection that routes traffic across shared public networks, a cross-connect creates a direct private connection between endpoints within a data centre. This results in greater security, reduced latency, improved reliability, and more consistent network performance.

Who can use cross-connect services?

Cross-connect services are used by enterprises, cloud providers, carriers, financial institutions, content providers, managed service providers, and organizations that require secure, high-performance connectivity between systems, partners, or service providers.

Can I connect to cloud providers using a cross-connect?

Yes. Cross-connects can be used to establish direct connections to cloud service providers, helping organizations improve application performance, enhance security, and reduce reliance on public internet connectivity for cloud workloads.

How quickly can a cross-connect be installed?

Installation timelines vary based on the connection type and requirements. Telehouse Canada’s fully managed cross-connect service includes provisioning, cabling, installation, testing, and ongoing support to ensure a smooth deployment process.

Start making new connections today

When you colocate at Telehouse, you position yourself at the heart of connectivity. We make connections that unlock new opportunities and propel your business forward. Get in touch to discuss your Cross-Connect requirements.